IT Support Staff - Full-Time Position in Pemalang, Central Java

SHINSUNG GRAND INDONESIA is seeking a motivated IT Support Staff to join our dynamic team in Pemalang, Central Java. This is a fantastic opportunity for tech-savvy professionals to contribute to our growing organization while enjoying a supportive work environment. As an IT Support Staff, you will be the backbone of our IT infrastructure, ensuring that our systems run smoothly and efficiently. Daily, you will troubleshoot hardware and software issues, provide technical assistance to employees, and maintain our IT assets.

Our company is a leading player in the manufacturing industry, and we are committed to providing top-notch IT support to our employees. We offer a competitive salary, comprehensive benefits, and a chance to grow within a reputable organization. If you are passionate about technology and enjoy helping others, we would love to hear from you.

📋 Tanggung Jawab Pekerjaan

• Provide technical support to employees by troubleshooting hardware, software, and network issues.
• Install, configure, and maintain IT equipment and software.
• Monitor and maintain IT infrastructure, including servers, workstations, and network devices.
• Ensure the security and integrity of our IT systems by implementing and enforcing security policies.
• Assist in the implementation of new IT systems and technologies.
• Provide training and documentation to employees on IT systems and procedures.
• Monitor system performance and capacity, and make recommendations for improvements.
• Ensure compliance with IT policies and procedures.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of 2 years of experience in IT support.
• Proficient in using IT support tools such as ServiceNow, Zendesk, or similar.
• Familiarity with operating systems such as Windows and Linux.
• Knowledge of networking principles and protocols.
• Ability to work independently and as part of a team.
• Strong problem-solving and communication skills.
• Certifications such as CompTIA A+, CompTIA Network+, or Microsoft Certified: Azure Fundamentals are a plus.

🛠️ Keahlian

Lowongan Terkait